Order return

To start your return, please enter the order number provided to you at the time of purchase and in your confirmation email, and the email address you provided during your purchase.

Common Return Questions

What items are returnable?

  • Within 30 days of your original purchase
  • In original condition and packaging
  • Unwashed and Unworn items

 

What items are non-refundable?

  • Final Sale and Promotional no charge items

 

Are there any charges for return?

  • There are no processing fees for a return
  • Original shipping charges are non-refundable
  • The customer is responsible for the return shipping charges

 

How do I return?

  • Enter your order number and email address in the fields above and click Start a Return
  • Follow the screen instructions and select the items you wish to return
  • You will receive a confirmation email with detailed shipping instructions

 

How soon will I get my refund?

  • Once your return is received and inspected, we will notify you by email that your return was received. We will also notify you of the approval or rejection of your refund.
  • If you are approved, your refund will be processed, and a credit will automatically be applied original method of payment, within 10-14 business days.

Still having questions? Email us at contactus@edllc.com with your full name, order number and we will get back to you shortly.