To start your return, please enter the order number provided to you at the time of purchase and in your confirmation email, and the email address you provided during your purchase.
Common Return Questions
What items are returnable?
- In original condition
- Unwashed and Unworn
- In the original packaging
What items are non-refundable/exchangeable?
- Free gift items
Are there any charges for return?
- There is no charges for return of wrong parcel/wrong item sent.
- You are responsible for return shipping charges for size exchange
- Original shipping charges is non-refundable
How to change size?
- Enter your order no. e.g. #F0001 and email
- Select the item you wanna change
- Select "Doesn't suit me" & notes your new size
How soon will I get my size exchange?
- You'll receive an email notification once your exchange request is approved.
- Then your exchange will be processed within 2-3 weeks.
Still have questions? Email us at firstname.lastname@example.org with your full name, order number and we will get back to you shortly.