Order return

To start your return, please enter the order number provided to you at the time of purchase and in your confirmation email, and the email address you provided during your purchase.

Common Return Questions

What items are returnable?

  • Within 7 days of receipt of your shipment
  • In original condition
  • Unwashed and Unworn
  • In the original packaging
  • Dye-lot or Color variations from our website pictures is not covered by our return policy.
  • As for most Natural Textiles, we don't guarantee wear and tear, fading, or shrinkage.

What items are non-refundable?

  • Free gifts or promotional items
  • Custom made items, Two tones products, fabric by the meter or by yard,  clothes and other items not eligible as described in our store.
  • Are there any charges for return?
  • There is no charges for return
  • Original shipping charges is non-refundable
  • You are responsible for return shipping charges

 

How do I return?

  • Enter your order number and email address in the fields above and click Start a Return
  • Follow the screen instructions and select the items you want to return
  • You will get a confirmation email with shipping guidelines

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 20 business days.

Still have questions? Email us at contact@linenshed.com with your full name, order number and we will get back to you shortly.