Order return

To start your return, please enter the order number provided to you at the time of purchase and in your confirmation email, and the email address you provided during your purchase.

Common Return Questions

What items are returnable?

  • Within 5 days of receipt of your shipment
  • In original condition
  • Unwashed and Unworn
  • In the original packaging 

 

Size Exchange?

  • Free Size Exchange
  • Clearance Products cannot be exchanged

 

What items are non-refundable?

  • Items bought from the clearance section of www.NaomiCode.com cannot be exchanged or returned, unless products were recieved in damaged conditions.

 

Refund Options?

  • 100% Refund Store Credit
  • Bank Refund after deducting INR 150 Shipping Charges
  • PayTM Refund after deducting INR 150 Shipping Charges
  • Original shipping charges are non-refundable

 

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable 

 

How do I return?

  • Enter your order number and email address in the fields above and click Start a Return
  • Follow the screen instructions and select the items you want to return
  • You will get a confirmation email with shipping guidelines

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and order amount will be refunded as per the preferred method.

Still have questions? Email us at help@naomicollection.in with your full name, order number and we will get back to you shortly.