Order return

To start your return, please enter the order number provided to you at the time of purchase and in your confirmation email, and the email address you provided during your purchase.

Common Return Questions

 

What products are returnable for exchanges and refunds?

  • Products purchased in the last 20 days
  • Items NOT marked as Final Sale 
  • Full priced products
  • Please note: Products must be untampered, unworn, unwashed with tags and liners still attached.

What orders are non-refundable and non-returnable?

  • Products labeled as final sale
  • Products on sale including items purchased during site-wide sales or with a promo/rep code.
  • Free gifts 
  • Free returns are not eligible on products marked "Final Sale" or purchased with a discount code 30% or more. 

All customers interested in returning final sale items or items purchased with a discount code of 30% or more for an exchange in size or style are responsible for shipping costs both ways. Please contact customer support at info@vayalifestyle.com.

By ordering from vayalifestyle.com, you agree to these terms and conditions. 

Still have questions? Email us at info@vayalifestyle.com with your full name, order number and we will get back to you shortly.