Order return

To start your return, please enter the order number provided to you at the time of purchase and in your confirmation email, and the email address you provided during your purchase.

Common Return Questions

What items are returnable?

  • Within 7 days of receipt of your shipment
  • In original condition
  • Unwashed and unworn
  • In the original packaging
  • Are not sale items


How do I return?

  • Enter your order number and email address in the fields above and click Start a Return
  • Follow the screen instructions and select the items you want to return
  • Please enter as many details and notes as possible about your return or refund request
  • You will get a confirmation email with shipping guidelines and we will also request any further information that we may require to process the return


How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Still have questions? Email us at hello@parfemme.net with your full name, order number and we will get back to you shortly.