Order return

To start your return, please enter the order number provided to you at the time of purchase and in your confirmation email, and the email address you provided during your purchase.

Common Return Questions

What items are returnable?

  • Within 30 days of receipt of your shipment
  • Only regular-priced items may be refunded
  • Items must be returned:
    • in their original condition, unused and unworn
    • with original tags attached and in the original packaging

 

What items are non-refundable?

  • Free gifts, sale or promotional items
  • Shipping charges on the initial order
  • Import duties, taxes or fees when you initially received your order

 

Are there any charges for return?

  • There are no charges for return
  • You are responsible for the return shipping charges

 

How do I return?

  • Enter your order number and email address in the fields above and click Start a Return
  • Follow the screen instructions and select the items you want to return
  • You will get a confirmation email with shipping guidelines

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and whether or not your refund has been approved or rejected.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 5-10 business days.

 

Why is the domain of this page aftership.com?

  • Kith & Kin Limted uses Aftership to manage our product return process.

Still having questions? Email us at hello@wearekithandkin.com with your full name, order number and we will get back to you shortly.