Order return

To start your return, please enter the order number provided to you at the time of purchase and in your confirmation email, and the email address you provided during your purchase.

Common Return Questions

What items are returnable?

  • Within 7 days of receipt of your shipment
  • In original condition
  • Unwashed and Unworn

 

What items are non-refundable?

  • Baws Clothing
  • Retro Kings Clothing
  • Exclusive Clothing
  • Dapper Goons Clothing
  • JH Designs Jackets
  • Made on Demand Items

 

Are there any charges for return?

  • 20% Re-Stocking Fee
  • Original shipping charges is non-refundable
  • You are responsible for return shipping charges and providing us with the tracking number.

 

How do I return?

  • Enter your order number and email address in the fields above and click Start a Return
  • Follow the screen instructions and select the items you want to return
  • You will get a confirmation email with shipping guidelines
  • We do not do any exchanges. You will have to replace your order if you are making a return.

 

How soon will I get my refund?

  • Once we receive your return, we will start the process of the return of your funds. If you return any of the items that are non-refundable you are forfieting the items you sent back.
  • Once your refund is processed it can take up to 5 business days to be credited back to your account.

Still have questions? Email us at Devon@xgear101.com with your full name, order number and we will get back to you shortly.